Half Day
Aim
To explain how the negotiation process operates and how you can achieve the best outcomes. This course aims to provide participants with the knowledge and skills to successfully undertake negotiations in any environment at any time.
Content
- Preconditions for negotiations
- The “Getting to Yes” approach
- Identifying negotiation styles
- Positional negotiators
- Aggressive negotiation styles
- Mutual gain and principled negotiations
- The negotiation process
- Dirty tricks
- Bluffing
- Coping with the power imbalance
- Communication Skills