Personal Development
- Assertiveness Skills
- Body Language – Facts & Myths
- Dealing with Difficult People & Other Personalities
- Dealing with Irate & Frustrated Customer/Clients
- Developing Your Resilience Skills
- Effective Business Report Writing
- Essential Skills for Personal & Executive Assistants
- Event Management
- Governance – An Introduction
- How to Handle Differences in Other People
- How to Reduce Conflict
- How Unconscious Bias Can Impact on Workplace Diversity
- Interpersonal Communication Skills
- Making the Most of Your Time
- Making Those Meetings Effective
- Polished Presentation Skills
- Polishing Your Skills – For Office and Administration Staff
- Positive Negotiations
- Power Reading
- Prevention and Management of Workplace Violence
- Recognising & Coping with Stress
- Sun Tzu – “The Art of War”
- Tailored Courses to Meet Your Organisation’s Needs
- Teaching Work Skills – Learn How to Train Your Staff Effectively
- The D.O.P.E Test for Individuals and Teams – What’s My Fit?
- The Outstanding Reception/Telephonist
- Think Fast, Speak Well
- Training the Trainer
- Transactional Analysis – A Tool to Enhance Workplace Relations
- Working with Diverse Cultures
- Write To Be Read