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How To Handle Differences in Other People

Duration
One Day

Aim
To assist participants to deal with the different personalities we deal with in the working environment and personal lives. This workshop will also assist them in understanding how we all think differently.

Content

  • Negotiation ‑ how to get people to say “yes”

  • Why it’s never the other person’s fault

  • How to handle difficult people

  • Understand that we communicate differently

  • Perception

  • How to help someone reach a positive decision

  • How to gain trust and acceptance

  • How to deal with the positive and negative sides of a person’s personality