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Essential Skills for PAs and Secretaries

Duration

One Day
Aim

Successful office management is needed within today’s workplace and PAs and Secretaries need to work effectively with management, colleagues and customers. This workshop is designed to assist with the development of skills to enhance the smooth function of these individuals we rely on so much.
Content

  • Managing your time more effectively
  • Increasing your own credibility and value
  • Managing your managers and working as a team
  • Dealing with difficult people and conflict
  • Communicating assertively and learning to say “No”
  • Presenting a professional image
  • Motivating yourself
  • Handling stress