Half Day
Aim
By the end of the programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness. As a result they will be able to deal with themselves and other people with new confidence.
Content
• Understanding the definition of assertiveness
• Handling difficult people
• Behavioural definitions
• Choosing the right words
• Awareness
• The games people play
• Steps to change
• Analysis of power
• Formula to success
• Relationship matrix
• Importance of self esteem and elevating self esteem
• Future actions
• Coping with unfinished business
• Effect of anxiety and conquest of fear