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The Course for Team Leaders


Four Days


To give a sound grounding in the skills required to enable Team Leaders and Managers to become more effective in today’s workforce through effective planning and management of staff and processes. These are the key people who have hands-on control of output and quality, and who can significantly influence productivity and therefore profitability.

The programme provides for an opportunity to work through specific issues for implementation of action on the return to work.

A practical experiential training programme within a supportive environment for people that allows participants to personally analyse and develop skills.


An essential program for all Team Leaders, First Line Managers and Supervisors, Production Managers, Operations Managers and Project Managers. A workshop for any people who have the responsibility of planning and controlling staff in the achievement of goals.


  • The Changing Role of the Team Leader

  • Goal Setting

  • Legislation

  • Managing Change

  • Handling relationship problems

  • Reinstructing an experienced worker

  • Imparting information to others

  • Conflict Resolution

  • Performance Management

  • Delegation

  • Communication Skills

  • Instructing a learner

  • Leadership

  • Team Building


  • Exposure to current thinking and practices in management development

  • Opportunity to learn and practice skills in a supportive and participative environment

  • A full set of comprehensive handout material for on-going reference

  • Improved productivity

  • Reduced frustration

  • Increased profitability

  • Improved confidence

  • Post workshop support

A detailed content of this workshop is available on request

We are also regularly modifying this content to tailor this programme for in-company workshops so that we can meet the training objectives more specifically for the organisation we are working with.