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Serious Performance Management

One Day

Many organisation’s talk about performance management and just as many companies partly implement a performance management system. This workshop will give participants the knowledge and skills to introduce an effective performance management programme into their department or organisation.

Who Will Benefit?

  • Managers
  • Supervisors and Team Leaders
  • Project co‑ordinators
  • Operations Managers


  • Goal setting for teams and individuals ‑ how to identify the corporate and departmental goals and align both the teams and individuals goals to these
  • Identification of non‑conformance both in manufacturing, office procedures and behaviour and how best to deal with this
  • Performance Appraisals and Performance Development Interviews
  • The importance of keeping the PD1 as a living document to reflect the current Business Plan and the changing economic environment
  • How to use an effective PD1 programme to enhance performance
  • How to use an effective PA programme to evaluate performance
  • Measuring systems for performance


Many companies have heard of Performance Management and have attempted it. This workshop will cover how to implement a programme. It covers not just what you should do but how you should go about it with resulting outcomes, for example,

  • Increased productivity
  • Reduced loss management
  • Improved customer service both internally and externally
  • Reduced frustration.

With this programme, post workshop we can arrange to provide those interested companies with an on site consultation to assist with the implementation of a performance management programme.

Some comments from previous Performance Management workshop participants:

“Loved everything!! So much to digest and this course has given me the confidence in conducting the appraisals – which is exactly what I came for”

“It helped to get the right information – how to set ground rules and measure them”

“Strong presentation”

“Took into account requirements of participants and changed tack slightly to meet these”