Home / Courses / Management Development Courses / Performance Management and Review Interviews

Performance Management and Review Interviews

Duration
Half Day

Aim
To provide participants with the knowledge required to maximise the effectiveness of the performance review process and deal with performance issues, as well as avoiding pitfalls if disciplinary action becomes necessary.

Learning Outcomes
At the conclusion of the programme, participants will be able to:

  • Appreciate performance management from a strategic perspective in terms of their organisation’s values

  • Understand how to measure both technical and behavioural activity areas

  • Agree upon performance indicators and measures

  • Monitor performance and provide timely feedback

  • Plan and conduct a performance review interview

  • Assist individuals to plan his/her career

  • Use questioning and listening skills

  • Implement coaching techniques to improve/develop performance