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Managing Staff in the Professional Environment

Management is a profession as well!

Two Days


With the promotion from the “ranks” to Management role, additional skills are required to provide leadership and to manage staff to build a positive work environment.


  • Managing friends and former peers
  • Professionalism and gaining respect
  • Legislation – what is it and identifying what is relevant
  • Delegation
  • How to turn discipline into a positive experience
  • Learning to let go
  • How to identify your team values for staff selection
  • How to gain buy-in
  • The 9 building blocks for building an effective team
  • Develop team commitment and co-operation
  • The 5 golden rules for effective management
  • Personal organisation and time management
  • The 4 leadership styles
  • Adapting your leadership style to suit different situations
  • Understanding differences in other people
  • Positive conflict resolution
  • Communication – why is it sometimes so difficult?
  • Methods to provide clear cut instructions
  • Creating good habits to develop your listening skills

Some comments from previous Management workshop participants:

“What we asked for was the core of the course”

“Made me re-evaluate my competencies and direction”

“Extremely thought provoking”

“Raised awareness of the team’s requirements and expectations”