Management is a profession as well!
Two Days
Aim
With the promotion from the “ranks” to the Management role, additional skills are required to provide leadership and to manage staff to build a positive work environment.
Content
- Managing friends and former peers
- Professionalism & gaining respect
- Legislation – what is it and identifying what is relevant
- Delegation
- How to turn discipline into a positive experience
- Learning to let go
- How to identify your team values for staff selection
- How to gain buy-in
- The 9 building blocks for building an effective team
- Develop team commitment and co-operation
- The 5 golden rules for effective management
- Personal organisation and time management
- The 4 leadership styles
- Adapting your leadership style to suit different situations
- Understanding differences in other people
- How to reduce conflict
- Communication – why is it sometimes so difficult?
- Methods to provide clear cut instructions
- Creating good habits to develop your listening skills