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Making KPIs Really Work For You

How to develop Key Performance Indicators that link to organisational strategy

One Day

To give participants a clear understanding of how to apply KPIs so as to improve effectiveness within the working environment by use of a living position description which reflects today ‘ s ever changing business climate.


  • The characteristics of a Key Performance Indicator

  • Managing attitudes and behaviours

  • Setting KPI’s with Key Accountabilities which would:‑

  • withstand scrutiny under the legislative requirement

  • reduce loss management

  • enhance performance

  • enhance behaviour

  • apply to Performance Appraisals and dealing with the Non Performer

  • How to develop a system that aligns individual goals and team goals with corporate goals