One Day
Aim
Many organisations talk about performance management and just as many companies partly implement a performance management system. This workshop will give participants the knowledge and skills to introduce an effective performance management programme into their department or organisation.
Content
- Goal setting for teams and individuals – how to identify the corporate and departmental goals and align both the teams and individuals goals to these
- Identification of constraints both in manufacturing, office procedures and behaviour and how best to deal with this
- Performance Appraisals and Performance Development Interviews
- The importance of keeping the PDI as a living document to reflect the current Business Plan and the changing economic environment
- How to use an effective PDI programme to enhance performance
- How to use an effective PA programme to evaluate performance
- Measuring systems for performance
Outcomes
Many companies have heard of Performance Management and have attempted it. This workshop will cover how to implement a programme. It covers not just what you should do but how you should go about it with resulting outcomes, for example:-
- Increased productivity
- Reduced loss management
- Improved customer service both internally and externally
- Reduced frustration