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Enhance Your Leadership Skills

One Day


Aim

To give Team Leaders, Managers and Supervisors a better understanding of their roles in management.  Designed for people who have been assessed by their employer as having potential for further development.


Content

• The changing role of the Manager/Team Leader

• The needs of today’s Manager/Team Leader

• The nine building blocks for building an effective team

• Managing and developing strong team performance

• Developing team commitment and co-operation

• How to get “buy in” and develop enthusiastic staff

• The 4 leadership styles of an effective leader

• The difference between Leadership and Management

• When should we lead and when should we manage?

• Why do we need both qualities?

• How to become assertive without aggression

• Professionalism

• Gaining respect