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Enhance Your Leadership Skills

One Day


To give Team Leaders, Managers and Supervisors a better understanding of their roles in management.  Designed for people who have been assessed by their employer as having potential for further development.


  • The changing role of the Manager/Team Leader
  • The needs of today’s Manager/Team Leader
  • The nine building blocks for building an effective team
  • Managing and developing strong team performance
  • Developing team commitment and co-operation
  • How to get “buy in” and develop enthusiastic staff
  • The 4 leadership styles of an effective leader
  • The difference between Leadership and Management
  • When should we lead and when should we manage?
  • Why do we need both qualities?
  • How to become assertive without aggression
  • Professionalism
  • Gaining respect