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Working with Unions in those Difficult Situations

Effectively Work with Unions within the requirements of the relevant legislation

One day


  • To ensure a current knowledge of the Employment Relations Act
  • To understand your rights and obligations
  • Dispute resolution
  • Methods to resolve disputes and reach agreement
  • Reaching negotiation closure


  • The Legal Environment
    • Key features of the current legislation
    • The Employment Relations Act core requirements
    • The different types of employment arrangements
    • Essential standard terms
    • What can and cannot be achieved within these difficult situations=
  • Your Rights and Obligations
    • How legislation impacts on you and your organisation
    • Your obligation when employing new staff
    • Your rights and obligations
    • Good faith
  • Methods to Resolve Disputes and Reach Agreement
    • Strategies and tactics you can use in these difficult situations
    • Managing the potential escalation of the interpersonal conflict and personal grievances
    • Ways of keeping both parties in the negotiation process to ensure a satisfactory conclusion
    • How to understand your employee – union needs, preparing for resistance and getting agreement
  • Reaching Negotiation Closure
    • Strategies to close the with a win-win 
    • Traps to avoid when attempting closure 
    • The importance of records