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The ‘Triple A’ Programme

Analyse • Adapt • Adopt

One day

An introduction to The ‘Triple A’ Programme
• What is The ‘Triple A’ Programme?
• The true meaning of D.I.F.O.T.I.S. and its relationship to The ‘Triple A’ Programme

How will this programme assist every customer, supplier, manager and employee?
• What’s in it for me?
• Making the working day less stressful

Setting the desired target
• Where do we want to be, by when?

Educating staff on the process about to be adopted
• Obtaining buy-in to the concepts and values of D.I.F.O.T.I.S.
• What tools are used and why?

Establishing a Team to manage any issues that arise
• Who is accountable for the overall project?
• Who should be on the working party?
• What are the responsibilities of the working party?

Who should be involved in The ‘Triple A’ Programme?
• What are the responsibilities and involvement of all other staff?

Bench marking the current level of performance
• Where are we now?

Designing a system to track the current constraints
• What are our current internal constraints?
• What are our current external constraints?
• How to introduce and use N.C.R.’s, (Non-Conformance Reports), in a positive manner

How to apply R.C.A. (Root Cause Analysis), to the selected constraints
• Sorting the constraints into categories
• Prioritising the constraints in the order they need to be addressed
• The ‘5 Whys’
• Data collection and analysis

Implementing the selected action plan
• Setting the start date and expected completion date
• Applying the Deming Cycle to the selected action. P.D.C.A. (Plan, Do, Check, Action)

Designing and Implementing an Audit Process
• How will we track our progress?
• What measurement systems we need to introduce?
• How often should the Working Party meet to review raised issues?