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How to Overcome Objections and Close the Sale

Duration
Half Day

Aim
This is the make or break part of many sales conversations and presentations. Following some tips and guidelines, and approaching closing with a positive mindset, could result in significant increases in sales and sales revenue.

Content

  • What is a sales objection?

  • Handling them by expecting them

  • Simple techniques for turning them into positives

  • Recognising and using customer buying signals

  • Five effective closing techniques

  • The dynamic vs the passive approach