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How to Identify Those Hidden Costs

The nuts and bolts of “Working Smarter not Harder”

One Day


Waste (loss management) within the service industry can run as high as 50%
Waste (loss management) within the manufacturing industry can run as high as 20%

This programme will help you identify areas of loss management within your organisation whether it be reworks, under utilisation of staff, the telephone or unchargeable time


  • A better understanding of why loss management occurs
  • A better understanding of the need to reduce loss
  • The invisibles we do not see
  • The need for standards
  • Work flow processes
  • Identification of repetitive problems
  • Non-conformances
  • Inefficient delegation
  • Poor training
  • Double handling
  • Service Level Agreements

This workshop is in constant demand from our clients as an in-company option towards reducing costs and helping to identify constraints.
We work on your specific needs and guarantee immediate cost savings to your organisation if you follow the processes we design for you.