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    • Home
    • About
    • Courses
      • Management Development
      • Legislation Courses
      • Personal Development
      • Business Development
    • In-Company Training
    • 2021 Course Planners
    • Booking Form
    • Contact
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Business Development
  • “All About” Building Client Relationships
  • “All About” Engaging Our Customers
  • “All About” Handling Difficult Customers
  • “All About” Telephone Techniques for Courtesy & Service
  • How do We “Up the Ante”?
  • How to Identify Those Hidden Costs & Improve Profitability by No Less Than 10%
  • How to Prepare a Business Plan
  • How to Write Up & Control SOP’s (Standard Operating Procedures)
  • Improve Performance Through Service Level Agreements
  • Quality Assurance – A Shared Responsibility
  • Root Cause Analysis for Effective Problem Solving
  • Sales – An Everyday Process
  • Sales with a Twist
  • Strategic Planning to Grow Your Business
  • The ‘Triple A’ Programme
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    PO Box 1687
    Dunedin 9054

    Ph 03 4534202
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